Privacy Policy of sgc77

sgc77 operates the online betting and gaming platform accessible at https://sgc77.pro (the "Platform"). For the purposes of this Privacy Policy, sgc77 acts as the data controller — meaning we determine the purposes and means by which your personal data is processed.

Our Platform offers a full suite of betting and gaming products to registered players across Indonesia, including sportsbook markets, live casino tables powered by Evolution Gaming and Pragmatic Play Live, slot titles from studios including Pragmatic Play, PG Soft, NetEnt, Microgaming, and Spribe, and togel (Indonesia's traditional numbers lottery) draw markets. All accounts are denominated in Indonesian Rupiah (IDR).

This Privacy Policy applies to all personal data we collect and process in connection with your use of the Platform — whether you access it via a desktop browser or a mobile device from Jakarta, Surabaya, Bandung, Bali, Medan, or any other location in Indonesia.

sgc77 collects the following categories of personal data in the course of providing the Platform and its associated services:

sgc77 collects your personal data through the following sources and methods:

• Direct Registration: When you create an Account on the Platform, you provide your identity and contact data voluntarily through the registration form.
• KYC Submission: When you submit identity documents to complete the Know Your Customer (KYC) process prior to your first withdrawal, we collect a copy of those documents and the data contained within them.
• Deposit and Withdrawal Transactions: When you make a deposit or request a withdrawal, financial data including your bank account or e-wallet details is collected either directly from you or confirmed through the payment processor involved in the transaction.
• Platform Activity: As you use the Platform — browsing games, placing bets, navigating menus, and interacting with features — our servers automatically log technical and usage data as described in Section 2.
• Cookies and Similar Technologies: Our Platform uses cookies, pixel tags, and local storage to collect certain technical and usage data automatically. See Section 7 for full details of our cookie practices.
• Support Interactions: When you contact our support team via Live Chat, WhatsApp (+62 811 0000 7777), or email ([email protected]), the content of those communications is recorded and stored as described in Section 8.
• Third-Party Verification Partners: In some cases, we may use third-party identity verification or fraud-detection services to cross-reference the information you have provided during registration or KYC. These services return a verification result to us; they do not retain your raw document images beyond the period required to complete the check.

sgc77 uses your personal data only for the specific, documented purposes set out below. We do not repurpose data for uses incompatible with the original purpose without first seeking your consent or establishing an alternative legal basis.

• Account Creation and Management: To open, maintain, and administer your Account, verify your identity, process your registration, and manage your Account preferences and settings.
• Transaction Processing: To process deposits, withdrawals, and bonus credits in IDR via your nominated bank account or e-wallet (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, or LinkAja).
• Service Delivery: To provide access to our sportsbook, live casino, slot, and togel products; to record betting activity; to settle wagers and display results; and to manage bonuses and promotional offers.
• KYC and Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in accordance with our anti-money-laundering obligations before processing withdrawals.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide ongoing assistance via Live Chat, WhatsApp, and email.
• Responsible Gaming: To enforce the deposit limits, time-out periods, and self-exclusion requests you have activated, and to identify players who may be displaying signs of problem gambling in order to offer appropriate support.
• Legal and Regulatory Compliance: To comply with applicable anti-money-laundering legislation, licensing conditions, and any legally binding requests from competent authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the design, performance, and content of the Platform. Individual players are not identified in this analysis.
• Marketing Communications: Where you have given explicit consent, to send you promotional offers, bonus notifications, and seasonal promotions by email or push notification. You may withdraw consent at any time by contacting support or adjusting your notification preferences in Account settings.

sgc77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations under the account agreement with you — including account management, bet settlement, transaction processing, and KYC verification.
• Legal Obligation: Processing required to comply with applicable anti-money-laundering law, financial reporting obligations, and any lawful requests from competent regulatory or law enforcement authorities.
• Legitimate Interests: Processing carried out to pursue sgc77's legitimate business interests, including fraud prevention, security monitoring, Platform performance analysis, and responsible gaming monitoring — provided these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — principally for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

sgc77 does not sell your personal data. We share it only with the limited categories of recipients described below, and only to the extent necessary for the relevant purpose:

• Payment Processors: To facilitate deposits and withdrawals, we share the minimum necessary financial data with the banks and e-wallet operators you select (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja). These entities process your data solely to execute the transaction and are bound by their own privacy obligations.
• Identity Verification Partners: Third-party KYC and fraud-detection service providers who assist us in verifying your identity, detecting duplicate accounts, and identifying suspicious activity. These providers act as data processors under our instruction and are contractually prohibited from using your data for their own purposes.
• Game Studio Technology Partners: Platform integration with licensed game studios (including Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, Microgaming, and Spribe) requires the transmission of a session token and account reference to launch games securely. No identity or financial data is shared with studios beyond what is required for session authentication.
• IT and Hosting Infrastructure: Managed cloud hosting and content delivery providers who store and transmit Platform data under strict contractual data processing agreements.
• Professional Advisers: Legal counsel, auditors, and insurers where disclosure is necessary for the conduct of their professional services and is subject to professional confidentiality obligations.
• Law Enforcement and Regulatory Authorities: Where required by a legally binding request, court order, or applicable law, sgc77 will disclose personal data to competent authorities. We will notify you of such disclosure to the extent permitted by law.

sgc77 uses cookies and similar tracking technologies (including pixel tags and local storage) to ensure the Platform functions correctly, to keep your session secure, and to gather anonymised usage analytics. The following cookie categories are used:

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling functional cookies will reset your preferences on each visit. sgc77 does not use cookies for cross-site advertising tracking or behavioural profiling outside the Platform.

sgc77 retains your personal data for the periods set out in the table below, after which data is securely deleted or irreversibly anonymised. Where a legal obligation requires a longer retention period than the default set out below, the legal obligation takes precedence.

As a data subject, you have the following rights in respect of the personal data sgc77 holds about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Username]". We will acknowledge your request within 5 business days and respond substantively within 30 calendar days.

• Right of Access: You may request a copy of all personal data we hold about you, together with an explanation of the purposes for which it is processed and the categories of recipients with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay. Note that corrections to identity data may require re-submission of KYC documents.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and we have no overriding legitimate grounds to continue. This right is subject to our legal retention obligations — data we are required to retain by law cannot be erased on request.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances — for example, while we investigate an accuracy dispute or a legitimate-interest objection.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a machine-readable copy of the personal data you have provided to us.
• Right to Object: You may object at any time to processing based on our legitimate interests, including direct marketing. Marketing objections are processed immediately; other objections will be evaluated against our legitimate interests and you will be informed of the outcome.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing that occurred before the withdrawal.

sgc77 has implemented a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• Encryption in Transit: All data transmitted between your device and the sgc77 Platform is encrypted using TLS 1.2 or higher (256-bit SSL). The Platform enforces HTTPS across all pages and does not accept unencrypted connections.
• Encryption at Rest: Sensitive data fields — including KYC document images, bank account details, and account passwords — are encrypted at rest using AES-256 encryption within our database infrastructure.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm with a unique salt per account, meaning even our internal staff cannot retrieve your password.
• Access Controls: Access to production systems and customer databases is restricted to a small number of authorised personnel via role-based access control (RBAC). All access events are logged and reviewed.
• Network Security: The Platform infrastructure is protected by enterprise-grade firewalls, DDoS mitigation services, and intrusion detection systems. Regular vulnerability assessments and penetration tests are conducted.
• Incident Response: In the event of a data security incident that affects your personal data and poses a risk to your rights, sgc77 will notify affected users via their registered email address within 72 hours of becoming aware of the breach, together with details of the nature of the breach, the data affected, and the steps being taken to mitigate harm.

The sgc77 Platform is strictly for adults aged 21 and over. We do not knowingly collect, process, or store personal data relating to any individual under the age of 21. Registration on the Platform by persons under 21 is expressly prohibited under our Terms & Conditions.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will immediately suspend the associated Account, delete all personal data collected from that individual, and return any deposited funds to the originating payment method pending appropriate identity verification.

If you are a parent or guardian and you believe that a minor has registered an Account or provided personal data to sgc77 without your knowledge, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and take appropriate action within 24 hours of notification.

sgc77's primary server infrastructure is operated within data centres designed to serve the Southeast Asian market, with a focus on minimising latency for players in Indonesia (including Jakarta, Surabaya, Medan, Bandung, and Bali). However, some of our third-party service providers — including cloud infrastructure partners, KYC verification vendors, and game studio integration layers — may process data in jurisdictions outside Indonesia.

Where personal data is transferred internationally, sgc77 ensures that appropriate safeguards are in place to maintain an equivalent level of data protection. These safeguards include contractual data processing agreements with each recipient that impose data protection obligations equivalent to those described in this Privacy Policy, and — where applicable — reliance on recognised transfer mechanisms under applicable data protection frameworks.

You may request details of the specific safeguards applied to any international transfer of your data by contacting [email protected].

sgc77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. All amendments will be published on this page with an updated version number and effective date at the top of the document.

For material changes — such as new categories of data being collected, new purposes of processing, or changes to your rights — we will provide at least 14 days' advance notice by email to your registered address before the changes take effect. For minor updates such as clarifications of existing practices or corrections of typographical errors, changes may take effect immediately upon publication.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not accept the revised policy, please cease using the Platform and contact our support team to arrange Account closure.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how sgc77 processes your personal data, please contact us through any of the following channels:

• Email (Preferred for Data Requests): Send your enquiry to [email protected] with the subject line "Privacy Enquiry — [Your Username]". Email is the recommended channel for formal data rights requests, as it creates a written record and allows you to attach supporting documentation.
• Live Chat: Available 24/7 directly on the Platform. Live Chat is ideal for quick questions about your data or for being directed to the correct team for a formal request.
• WhatsApp: Reach our Indonesian-speaking support team at +62 811 0000 7777. Available around the clock, including during Indonesian public holidays.